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Shopware Service Packages – Transparent and Plannable

Not every matter requires a full project. Sometimes you need a targeted performance check, a fixed hourly contingent for ongoing adjustments or a maintenance contract. Our service packages are designed exactly for this: clearly defined services, transparently calculated and directly bookable.

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What you can book with us

  • Performance check: a technical audit of your Shopware 6 shop with concrete recommendations, including Core Web Vitals analysis, server check and plugin assessment.
  • Development hours: flexible hours for individual adjustments, plugin configuration or template changes. Monthly or as a one-off block.
  • Maintenance contract: regular Shopware updates, security patches, backup management and monitoring with defined response times.
  • Migration package: a structured migration from Shopware 5 or another system to Shopware 6, including test migration and SEO safeguards.
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SYNERGY NETWORKS GmbH

GREYHOUND customer communication

Customer communication and documents in one interface GREYHOUND brings customer communication from email, phone, website chat, messengers, contact forms and marketplaces together in one interface and includes document management. Licensing is based on concurrently logged-in users, not on the accounts created. This solution is shown here for orientation. It is obtained from GREYHOUND, not from our shop. As a GREYHOUND partner we advise you on licensing and connect GREYHOUND to your Shopware shop, among other things through our GREYHOUND Hello Chat plugin. GREYHOUND determines the price via a configurator; it depends on the number of licences, modules, storage and hosting. There is no list price. Your benefits through SYNERGY NETWORKS Licensed by concurrent users: You pay for who is logged in at the same time — in shift work that makes a difference. One inbox for every channel: Email, phone, chat, messengers and marketplaces come together in one place. Documents included: Document management is part of the system, not a second tool. Cloud or your own server: According to the manufacturer both modes of operation are possible. Connection to Shopware: We link GREYHOUND to your shop, among other things through our GREYHOUND Hello Chat plugin. Technical information Manufacturer: GREYHOUND Software Licence model: concurrent user licence, counting users logged in at the same time Operation: hosted at GREYHOUND or on your own Windows server Channels: email, phone, website chat, messengers, contact form, marketplaces Included: document management Pricing: via a configurator based on the number of licences, modules, storage and hosting; setup and storage packages are charged separately Trial: 14 days according to the manufacturer Shopware connection: through SYNERGY NETWORKS, among other things with the GREYHOUND Hello Chat plugin Procurement: from GREYHOUND, not from SYNERGY NETWORKS Information from the manufacturer's site as of 29 July 2026 Available from GREYHOUND · or request advice
On request
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SYNERGY NETWORKS GmbH

Performance Check for Shopware 6

Why your shop is slow – measured, not assumed The Performance Check for Shopware 6 examines which factors determine your shop's load time: server response, database, caching, code quality, PHP settings, media and the extensions in use. Load time rarely comes from a single place. We measure the whole chain from the server to the browser, rank the findings by impact and deliver a report with recommended actions. You can then implement them yourself or hand them to us. The check takes about two to three working days. Your benefits with the Performance Check Causes instead of symptoms: We measure the entire chain from the server to the browser rather than adjusting individual values. Ranked by impact: The report orders the findings by what makes the biggest difference, so you do not start everywhere at once. Extensions included: We check which installed plugins cost runtime – a point that general speed tools do not cover. A clear time frame: The check takes about two to three working days. Implementation optional: You decide whether to carry out the measures yourself or commission us. Solid figures: Server response time and First Contentful Paint are measured, not estimated. What we examine Server performance and load speed We measure the server's response time (Time to First Byte) and the moment the first content becomes visible (First Contentful Paint). Database We look at queries and indexes and identify where the database becomes the bottleneck. Caching and resources Whether the cache is configured appropriately and whether a content delivery network would make sense for your shop. Code quality and PHP settings Redundant scripts and unfavourable PHP settings cost runtime. We check both. Images and media Large or unsuitable formats slow the page down. We check formats, sizes and delivery. Extensions in use Not every plugin is equally economical. We check which extensions cost runtime and name the candidates. Security and scalability We review the configuration for whether the shop stays stable at high traffic. Usability and SEO relevance Load time works in both directions. We identify the points where it affects usability and the technical SEO assessment. Who is the Performance Check suitable for? Shops where the home page, category pages or checkout feel noticeably sluggish Merchants with load peaks, for example in the Christmas season or during promotions Shops that have accumulated many extensions over the years Operators who want to know where the problem actually lies before switching servers Teams who need findings in order to justify an investment internally Frequently asked questions How long does the check take? About two to three working days once access and the date have been agreed. What do you need from us? Access to the shop and to the environment it runs in. We agree scope and timing beforehand. What do I receive at the end? A report with the measured values, the findings and a recommendation on the order in which the measures pay off. Do you also implement the measures? On request. Implementation is a separate assignment and not part of the check. Will my shop be guaranteed faster afterwards? The check measures and names causes. How much the load time changes depends on which measures are implemented and on the specific case. We do not promise particular figures in advance. Does the check cover hosting as well? Yes. Server response time and the environment are part of the measurement. If a change would make sense, we say so openly. What does the check cost? Billing is based on effort. We agree the scope before the appointment. Process and framework Platform: Shopware 6 Process: order, agreement on access and timing, measurement, report with recommended actions Duration: about two to three working days Requirement: access to the shop and to the server environment Result: report with measured values, findings and a prioritized recommendation Implementation: optional, as a separate assignment Billing: based on effort Request a performance check – we will agree access and timing with you.
€1,295.00
Prices excl. VAT plus shipping costs
SYNERGY NETWORKS GmbH

Pickware consulting and planning

Planning Pickware, setting it up and embedding it in the team As a Pickware partner agency, SYNERGY NETWORKS accompanies the introduction of Pickware: from process analysis through warehouse planning and hardware recommendation to setup and training for your team. Pickware covers warehouse management and point of sale within Shopware. Whether it fits and how it should be tailored is decided beforehand – based on your routes through the warehouse, your order volumes and your returns. That is where we start. You obtain the licences and the hardware directly from Pickware; we advise, plan, set up and train. Your benefits with Pickware consulting A decision based on your workflows: We look at your processes before modules and devices are discussed. Suitable hardware instead of a catalogue pick: We recommend scanners, printers and devices based on your routes and volumes in the warehouse. Setup from one source: Warehouse, devices and printers are configured and connected to each other. Your team can work with it: Training is part of it, so the rollout does not fail on operation. Clear roles: Licences and hardware come from Pickware, consulting and implementation from us. Extendable: On-site walkthrough, warehouse setup and support can be booked as additional packages. Our services at a glance Advice on introduction We clarify which Pickware modules fit your workflows – and which you do not need. Warehouse planning Storage locations, routes and structure are planned so that putaway and picking work together. Hardware recommendation We name the devices that suit your warehouse: scanners, printers, label printers and mobile devices. They are obtained from Pickware. On-site walkthrough and process analysis As an additional package: we look at the workflows in the warehouse before planning begins. Warehouse and hardware setup As an additional package: setting up the warehouse in Pickware and connecting printers, label printers and Pickware Mobile. Training and support As an additional package: training for your team and support after go-live. Who is Pickware consulting suitable for? Merchants introducing Pickware who want to know beforehand whether it fits Shops with error-prone or time-consuming warehouse workflows Businesses that reach their limits at peak times Warehouses that have grown over the years without a consistent structure Teams already using Pickware who want to revise the setup Frequently asked questions Do you sell Pickware licences and hardware? No. You obtain licences and hardware directly from Pickware. We advise, plan, set up and train. What does the consulting include? Advice on introduction, support with warehouse planning and a hardware recommendation. What comes in addition? On-site walkthrough with process analysis, warehouse setup, hardware setup as well as training and support. You book these packages as needed. Do you come to our warehouse? As an additional package, yes. A walkthrough reveals routes and bottlenecks that cannot be assessed remotely. Which devices do you set up? Printers, label printers and Pickware Mobile are connected and linked to the warehouse. Do we need Shopware for this? Yes. Pickware builds on Shopware, and our consulting relates to Shopware shops. Do you train the whole team? Yes. Training and support for your team can be booked as a package. Scope and framework Core service: advice on introduction, warehouse planning and hardware recommendation Additional packages: on-site walkthrough with process analysis, warehouse setup, hardware setup, training and support Hardware setup: printers, label printers and Pickware Mobile Procurement: Pickware licences and hardware directly from Pickware, not from SYNERGY NETWORKS Requirement: a Shopware shop for Pickware to build on Role: SYNERGY NETWORKS is a Pickware partner agency Request Pickware consulting – we will look at the workflows in your warehouse.
€1,450.00
Prices excl. VAT plus shipping costs
Pickware

Pickware ERP

Inventory management, warehouse and checkout for Shopware Pickware combines inventory management (ERP), warehouse logistics (WMS) and point of sale (POS) within Shopware. It is offered in three plans — Starter, Advanced and Professional — plus an Enterprise plan on request. The plans differ in scope and in the number of orders included per month. This solution is shown here for orientation. It is obtained from Pickware, not from our shop. As a Pickware partner agency we advise you on the choice of plan, plan the warehouse and set Pickware up. The amount shown in the shop corresponds to the Starter plan, not to a product price. Your benefits through SYNERGY NETWORKS Three areas in one system: Inventory, warehouse and checkout run in the same Shopware installation. Tiered by order volume: The plans include 1,000, 1,500 and 2,000 orders per month respectively; beyond that, billing is per order. Extendable with hardware: Pickware WMS scanners and Pickware POS checkouts can be added to any plan. Advice before choosing a plan: We check with you which plan matches your order volume. Setup on request: Warehouse planning, devices and training come from one source. Technical information Manufacturer: Pickware Platform: Shopware Plans: Starter, Advanced and Professional; Enterprise on request Orders included according to the manufacturer: 1,000 (Starter), 1,500 (Advanced), 2,000 (Professional) per month Feature boundaries according to the manufacturer: purchasing and accounting from Advanced, API access from Professional; in the Starter plan support runs through the help centre Billing: monthly or annually; orders beyond the allowance are charged individually Modules: ERP, WMS and POS; WMS scanners and POS checkouts can be added per licence Procurement: from Pickware, not from SYNERGY NETWORKS Prices and allowances: as of 28 July 2026, check with Pickware before buying Available from Pickware · or request advice
€99.00 Manufacturer's price
Prices excl. VAT plus shipping costs
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SYNERGY NETWORKS GmbH

Professional SEO Report for Shopware shops

The SEO status of your Shopware shop – documented in writing The professional SEO report for Shopware shops is an analysis of your online shop that records its technical and editorial SEO status and documents it in a PDF report. The review is tailored to the structure of Shopware shops: category and product pages, sitemap, redirects and structured data. You receive the report within one to two working days and can see where your shop is set up cleanly and where points remain open. The report assesses the current state; which measures you take from it is your decision. Your benefits with the SEO report A clear starting point: You see the SEO status of your shop documented in writing instead of guessing at it. Tailored to Shopware: The review takes the technical structure of Shopware shops into account, not just general website criteria. Quickly available: The report is delivered as a PDF within one to two working days. A basis for decisions: The report names the findings so you can decide what to tackle first. Extendable: An individual evaluation with specific recommendations can be booked in addition. Comparable over time: The report records a state that later reviews can be measured against. What the report examines Technological infrastructure We look at the technologies, frameworks and hosting in use in terms of SEO relevance and performance. Crawling and indexing Which pages are accessible to search engines and which are not: robots.txt, XML sitemaps, redirects and obstacles to indexing. Content analysis Structure, heading hierarchy, text lengths and keyword coverage of your pages – with notes on editorial revision. Structured data and markup Whether Schema.org markup is present and correctly applied, for example for products, reviews and events. Internal and external linking The link structure of the shop: broken links, internal cross-references and inbound links from outside. Performance PageSpeed values and the resources that slow loading down – JavaScript, CSS and images. Mobile presentation How the shop performs on smartphones and tablets. Security aspects SSL certificate, redirects and mixed content, viewed in an SEO context. SEO errors and warnings Missing or duplicate meta tags, unoptimized images, thin and duplicate content. Search traffic and keywords Traffic from organic search, the keywords that bring visitors in, and their positions. Who is the SEO report suitable for? Shopware shops that are live and gain little visibility in search Merchants ahead of a relaunch who want to record the starting position Shops after a migration, where redirects and indexing need to be checked Teams without in-house SEO resources who need an inventory Operators who want an independent second opinion on their shop Frequently asked questions How long does it take? One to two working days after the order. In which format do I receive the report? As a PDF document. Do you need access to my shop? Not for the publicly accessible pages. For evaluations from Google Search Console or Analytics we need read access; we agree that with you beforehand. Does the report contain specific recommendations? The report documents the findings. An individual evaluation with prioritized recommendations can be booked in addition. Do you also implement the measures? On request. Implementation is a separate project and is commissioned separately. Will the report improve my position on Google? The report analyses and documents. Positions in search depend on many factors that no one can promise. What the report provides is a reliable basis for your decisions. Does the report also apply to Shopware 5? The report is aimed at Shopware 6. For Shopware 5, please get in touch. Deliverables and process Format: SEO report as a PDF document Delivery: within one to two working days of the order Scope: technical, editorial and structural review of the shop Requirement: a publicly accessible shop; read access to Google Search Console or Analytics for traffic evaluations Optional: individual evaluation with specific recommendations Implementation: as a separate project on request Order your SEO report · or clarify your questions first
€1,195.00
Prices excl. VAT plus shipping costs
SYNERGY NETWORKS GmbH

Server-Side Tagging Integration

Tracking through your own server instead of the browser Server-side tagging moves the collection and forwarding of tracking data out of the browser and onto a server you control. We set up the connection for your platforms, configure the data streams and then verify every event. Tags running in the browser are cut back by blockers, browser settings and short cookie lifetimes. Via the server, collection stays more stable and you keep control over which fields leave the house. One thing server-side tagging does not replace: your visitors' consent. It remains a prerequisite and is built into the configuration. Your benefits with server-side tagging More stable data: Collection runs through the server and is not cut back by browser settings and blockers. Control over the fields: You decide which data goes to which platform instead of leaving it to the browser. Fewer scripts in the browser: Some of the client-side scripts fall away, which eases page rendering. One setup for several platforms: Google, Meta, TikTok and others run through the same server structure. Verified, not assumed: After setup we test the events and document what arrives in the platforms. Consent built in: The consent logic is part of the configuration, not an add-on afterwards. Our services at a glance Setting up the server environment We set up the server structure for tagging and connect it to your shop. Connecting the platforms Google, Facebook and Instagram, TikTok, YouTube, Amazon and Hotjar are connected – depending on what you use. Configuring the data streams We define which events are recorded and which fields go to which platform. Consent and data forwarding The configuration takes your consent settings into account, so that nothing requiring consent is forwarded without it. Testing and validation After implementation we check every event and document which data arrives in the platforms. Handover and documentation You receive an overview of the events set up and the data fields transmitted. Who is server-side tagging suitable for? Shops whose conversion figures in the advertising platforms are well below the figures in the shop Merchants advertising on several platforms at once who need a shared data basis Operators who want to control which data leaves their house Shops where many client-side tracking scripts weigh on page rendering Teams who want to put their data processing in order before a review Frequently asked questions Which platforms do you connect? Google, Facebook and Instagram, TikTok, YouTube, Amazon and Hotjar. We check further platforms on request. Does server-side tagging make my tracking data protection compliant? No. Server-side tagging changes where data is processed and which fields are forwarded. Your visitors' consent remains necessary, and the legal assessment of your processing remains your responsibility. We build the configuration so that your consent settings take effect. Do I still need a consent banner? Yes. Nothing changes about the requirement for consent. Will my site become faster as a result? Some of the client-side scripts fall away, which eases page rendering. How much depends on how many scripts previously ran in the browser. Where does the server run? We agree that with you – depending on your infrastructure and your requirements regarding the place of processing. How do I know everything arrives? After setup we test every event and document the result. Can I keep my existing client-side tracking? During a transition period, yes. What runs in parallel permanently is agreed beforehand, so events are not counted twice. Scope and framework Service: setup and configuration of server-side tagging including data streams Platforms: Google, Facebook and Instagram, TikTok, YouTube, Amazon, Hotjar – others on request Consent: your consent settings are incorporated into the configuration Acceptance: testing and validation of all events set up Handover: documentation of the events and the data fields transmitted Server environment: by arrangement, depending on your infrastructure Ask about server-side tagging – we will review your current tracking beforehand.
€4,995.00
Prices excl. VAT plus shipping costs
SYNERGY NETWORKS GmbH

Shopware 6 Training

Working confidently in Shopware 6 – trained on your own shop Shopware 6 Training by SYNERGY NETWORKS gives your team the day-to-day handling of Shopware: from creating products through order processing to user administration. We put the topics together with you before the session. What your team already handles confidently is left out; what is missing gets the time. The training runs on your installation with your data and your extensions, so each step is directly transferable. It takes place on site or online. Your benefits with Shopware 6 Training Fewer questions day to day: Your team works with the functions it needs daily instead of picking them up along the way. Tailored to your shop: The training runs on your installation, not on a demo with unfamiliar data. Topics on demand: We agree the subjects beforehand and skip what is already known. Flexible scheduling: A date that fits your calendar, on site with you or online. Room for your processes: Alongside the standard topics we address your specific workflows. Knowledge in-house: Tasks previously handled externally can be taken over by your team afterwards. Possible training topics Creating products and managing categories Creating, maintaining and structuring products and categories – including variants, properties and assignments. Payment and shipping methods Setting up payment and shipping methods, linking them to rules and releasing them in the sales channel. Shopping Experiences and vouchers Designing pages and layouts through Shopping Experiences (Erlebniswelten), and setting up promotions and vouchers. Order processing and returns Processing orders, setting statuses, generating documents and handling returns. User administration and permissions Creating users, assigning roles and limiting access to what is needed. SEO settings Maintaining meta information, SEO URLs and the sitemap in the administration. Multiple sales channels Setting up and managing several channels within one installation. Managing extensions Installing, configuring and updating plugins. Specific requirements Topics such as B2B functions or marketplace connections, where they matter for your shop. Who is Shopware 6 Training suitable for? Teams taking over a new Shopware 6 shop Merchants after a migration from Shopware 5 to Shopware 6 New staff in shop, marketing or service teams Shops where the knowledge currently sits with a single person Operators who want to bring tasks back in-house from their agency Frequently asked questions Where does the training take place? On site with you or online. You decide what suits you better. How long does a training session last? That depends on the scope. We agree topics and duration before the date. Is the training run on our own shop? Yes. We work in your installation so the steps are transferable. On request we use a staging environment. How many people can take part? We determine that together. For larger groups we recommend spreading the topics over several sessions. What does the training cost? Billing is based on effort. We estimate the scope once the topics have been agreed. Can we bring our own topics? Yes. Questions about your processes are an explicit part of the training. Do we receive materials? Whatever is created during the training remains traceable in your shop. Additional materials are agreed beforehand where needed. Framework and process Format: on site with you or online Basis: your Shopware 6 installation, or a staging environment on request Topics: defined together before the session Number of participants: by arrangement, spread over several sessions for larger groups Billing: based on effort, estimated once the topics are agreed Scheduling: according to your calendar Request a training date – we will agree the topics with you in advance.
€1,440.00
Prices excl. VAT plus shipping costs
SYNERGY NETWORKS GmbH

Shopware Plugin Development

Custom Shopware plugins – built around your processes Shopware Plugin Development by SYNERGY NETWORKS creates extensions for Shopware 6 that provide exactly the function your shop needs and for which no suitable solution exists in the store. We work as a Shopware extension partner and develop in the admin as well as in the storefront – from adjusting an order process to connecting an ERP or CRM system. You speak directly with the developers working on your plugin. Before the project starts, you receive a quote with an estimate of the effort involved. Your benefits with Shopware Plugin Development A precise fit instead of a workaround: The extension reflects your process instead of forcing you to adapt your process to a standard plugin. Compatible with your setup: We develop against the Shopware version you run and check how the extension interacts with your existing plugins. Existing systems connected: Interfaces to ERP systems such as Pickware or Xentral and to CRM systems are part of the scope. Stable under load: We build for scalability so the extension works reliably at high traffic and transaction volumes. A direct line: You speak to the people who write the code, not through an intermediary. Usable for your team: On request, the extension comes with its own interface in the Shopware administration. Our services at a glance Backend development for the Shopware administration We extend the administration with functions that reflect your daily workflows – from additional fields to dedicated modules. Frontend development for the storefront Functions your customers see and use are built in the storefront, with the design aligned to your specifications. Interfaces to ERP and CRM On request, we connect the extension to systems such as Pickware or Xentral and to your CRM, so data does not have to be maintained twice. A dedicated interface in the Shopware admin So your team can operate the extension without developer knowledge, we build a configuration interface where it is needed. Development with load and scaling in mind At high order volumes, the implementation determines the runtime. We take this into account in the data model and in queries. Documentation for the extension You receive documentation on handover. Its scope and depth depend on the complexity of the extension. Who is Shopware Plugin Development suitable for? Shops with processes for which no suitable extension exists in the Shopware Store Merchants who want to connect an existing ERP or CRM system to Shopware Projects where a purchased extension almost fits and needs an adjustment Shops with high order volumes where standard solutions reach their limits Companies that want an extension maintained over the long term Frequently asked questions How does a project run? In four steps: defining the goal, quote, development, handover with documentation. Before the quote we clarify which functions the extension has to provide and which systems will be connected. What does development cost? Billing is based on effort. We estimate the effort after defining the goal and state it in the quote before development starts. Do I receive documentation? Yes. Its scope and depth depend on the functionality and complexity of the extension. Is the extension maintained after handover? On request. Ongoing maintenance and support are agreed separately and are not part of the development. Will the extension work with my existing plugins? We check how it interacts with the extensions you run. Conflicts that cannot be resolved are named before development begins. Do you also develop for Shopware 5? Our focus is Shopware 6. For Shopware 5, please get in touch. Scope and framework Platform: Shopware 6, administration and storefront Process: goal definition, quote, development, handover with documentation Interfaces: connection to ERP systems such as Pickware or Xentral and to CRM systems Interface: dedicated configuration interface in the administration on request Billing: based on effort, with an estimate in the quote before the project starts After handover: maintenance and support optional and agreed separately Describe your requirement – we will come back to you with an assessment.
€3.00
Prices excl. VAT plus shipping costs
SYNERGY NETWORKS GmbH

Xentral ERP

Cloud ERP for retail and multichannel Xentral is a cloud ERP for retail and direct-to-consumer business: order processing, warehouse, shipping and preparatory accounting run in one system. The manufacturer provides a connection for Shopware 5 and 6, plus connectors to marketplaces such as Amazon, eBay, OTTO and Kaufland. This solution is shown here for orientation. It is obtained from Xentral, not from our shop. As a Xentral partner we advise you on the choice of package and support the connection to Shopware. According to the manufacturer the price depends on revenue and order volume, scope and business model; the amount shown in the shop corresponds to the entry package. Your benefits through SYNERGY NETWORKS Shopware without a middle layer: The manufacturer provides its own connection for Shopware 5 and 6. User count is not a cost driver: According to the manufacturer, all packages include unlimited users. Tiered by volume: The packages follow revenue and order numbers, not headcount. Advice before choosing a package: We check with you which package matches your order volume. Integration from one source: We set up the connection to your Shopware shop. Technical information Manufacturer: Xentral Operation: cloud Shopware: manufacturer's connection for Shopware 5 and 6, extension in the Shopware Store Packages according to the manufacturer: Launch, Starter, Business and an individually priced package Launch package according to the manufacturer: up to €500,000 annual revenue and at most 1,200 orders per year, with a one-off onboarding Pricing according to the manufacturer: based on revenue and order volume, scope and business model; all packages with unlimited users Trial: 14 days free according to the manufacturer Procurement: from Xentral, not from SYNERGY NETWORKS Information from the manufacturer's site as of 29 July 2026; check packages and limits with Xentral before buying Available from Xentral · or request advice
€99.00 Manufacturer's price
Prices excl. VAT plus shipping costs
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